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Resume

Batuhan Satilmis

Proven Leadership

Web Development

Complex Problem Solving

As a web development professional, I am analytical, imaginative and motivated, with experience in customer service, leading teams and implementing effective organizational practices in fast-paced and challenging environments. I am skilled in creating strategies and streamlining operations. I possess diverse analytical abilities, am a team player and excel in building relationships. I am a consummate professional and motivated leader, with strong interpersonal abilities and problem-solving skills. I have a proven track record of critical thinking, generating new ideas, and optimizing efficiency.

Skills

Technical Skills|Full-Stack Web Developer| HTML|CSS|Javascript|React|Next JS|SQL|NoSQL|Redux|Tailwind| Firebase| RESTAPI

Codecademy|Full-Stack Developer Student

Professional Experience

Information Technology Help Desk|Hawaii, United States

Leeward Community College (Apr 2021 - Jun 2022)

  • Assisting staff and faculty with technology on campus.
  • Troubleshooting and resolving hardware, network, and software issues.
  • Deploying campus computers to users.
  • Managing user accounts, including resetting passwords and configuring accounts.
  • Setting up printers and connecting them to campus computers via internet protocol.
  • Performing regular software and operating system updates on campus computers.
  • Documenting and tracking issues in ITSM application (KBOX).
  • Creating and closing tickets in ITSM application (KBOX).
  • Communicating effectively to address technical issues with staff and faculty.
  • Providing assistance with campus computer management.
  • Ensuring exceptional customer service.
  • Responding to phone calls and email inquiries to the Leeward Community College Helpdesk.

Data Administrator Intern|Adana, Turkey

MOPAK - Internship (Jun 2018 - Aug 2018)

  • Designed excel tracking sheets to locate excess paper products.
  • Served multiple customers simultaneously.
Other Professional Experience

Full-Stack Developer Student|Hawaii, United States

Codecademy (Jan 2023 – Current)

  • Acquire expertise in front-end and back-end development.
  • Construct and improve the aesthetics of interactive websites.
  • Effectively communicate with other web developers.